Cloud applications are one of the recent advances in information technology that is sweeping the world with its ease of use and many benefits. It has changed the many ways people carry out their tasks in school, office, and even at home. Many small business owners have benefited from using cloud applications in their office. It has improved the overall level of productivity of their employees. It has helped them provide their customers with better service. It has also saved them huge amounts of money from business communication costs. Needless to say, it has provided many small businesses with more growth and more profit.
Many small businesses today are making the switch over to Cloud based business phone systems. There are plenty of advantages to using such a service, but a lot of small business owners are overlooking some of the most valuable features. Beyond options like voicemail, call waiting, toll free numbers, call forwarding, and remote operation, you’ll find a host of other features that can help your small business.
If you’ve recently heard about a cloud calling or VoIP cloud and are wondering what these terms mean, you’re not alone. Many people are curious about the new options for Internet telephone service and whether they will be better or more affordable than regular telephone services.
What is a VoIP cloud?
A cloud-based phone system, also known as an Internet phone system, is one of the newest options for phone service. VoIP is short for “voice over Internet protocol.” VoIP services involve using both software and hardware as a medium for Internet calls. This allows users to make free or low-cost phone calls to anyone on the planet, no matter where that person is or what technology they are using to receive the call.
A VoIP system also usually offers a variety of free services, such as:
How Does a Cloud Based Phone System Work?
Prior to VoIP technology, phone calls were made using the public switched telephone network (PSTN), which was composed of copper wires. With a cloud system, all data is stored on a secure server, also known as a “cloud,” that can be reached via the Internet. When you speak during a cloud call, your voice is transformed into digital information and sent across the Internet, just like an email, a chat or any other form of data.
What are the Benefits of Choosing a Cloud Based Business Phone System?
Whether you’re a business owner looking for a new phone system for your company or a homeowner thinking about how to save money on your phone bill, there are a number of reasons you should consider making the switch to VoIP.
1. You’ll Save Money
Making calls using the Internet is much more affordable than using traditional land lines, which range from $15 a month for basic services and up to $50 a month for a long-distance package.
2. Setup is Simple
You’ll save time when getting your new VoIP system set up. No new wiring is required, and once it’s in operation, the system is very low maintenance.
3. Choose Cell Phones or Traditional Phones
You’ll have options when it comes to using your VoIP services. You can use them at your desk with an old-fashioned phone, or you can connect them to your cell phone to make inexpensive calls while you’re on the go.
4. Special Features
Business owners can choose an 800 number as their cloud phone number, making it easy for customers to contact them at no expense. You can also set up advanced options, such as multiple extensions, call forwarding and voicemail management.